R3 Spa and Nilaya Spa-Cancellation and Refund Policy

Gift Cards and Products

Gift Cards: Non-refundable and non-transferable.

Products: Refunds or exchanges are subject to our return policy.

Shipping and Exchange Policy
Shipping
Processing Time: Orders are processed within 5-7 business days.

Delivery: Shipping times vary based on location and selected shipping method.

Bank & Credit Card Alliances
Payment Options:

R3SPA offers various convenient payment options for online orders:

Credit and Debit Cards: Visa, Mastercard, and American Express cards issued by participating banks and institutions are accepted.

Bank Payments: Payments can be made through specific Indian banks listed during the checkout process.

UPI and Digital Wallets: Payments can also be made using UPI (Unified Payments Interface) and certain digital wallets, as listed during checkout.

Transaction Security:

Card Verification: When using Visa and MasterCard, customers need to provide their 16-digit credit card number, card expiry date, and a 3-digit CVV number located on the back of the card.

Secure Authentication: Enrolling the Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) is required to complete the transaction. For American Express cards, customers need to provide their 15-digit card number and a 4-digit code.

Billing Statement: On the bank statement, the Credit Card transaction will be listed as a payment to R3 Naturals Pvt Ltd.

Note: Customers are encouraged to review the full Terms & Conditions prior to making any online transactions.

Email: Info@r3naturals.com

Phone: +91-7678578191