Your first spa experience should be exciting—not intimidating. At Nilaya Spa, we welcome guests from all walks of life, including first-timers. Whether you’re visiting our spa in Gorakhpur, Lucknow, or any of our 40+ locations across India, here’s everything you need to know before you walk in for your first session.
1. Arrive 10–15 Minutes Early
Give yourself time to relax before your treatment. Arriving early lets you fill out a quick consultation form and enjoy our calming atmosphere.
2. What to Wear (and Not to Worry About)
You’ll be provided with a clean robe, disposable innerwear, and slippers. Our therapists are highly trained and respect your privacy at all times. Only the area being treated will be uncovered.
3. Talk to Your Therapist
Let your therapist know if you have any pain points, allergies, or preferences (e.g., pressure level, oil choices). At R3 Spa, we personalize every therapy based on your body’s needs.
4. Silence is Golden
Our spa is a mobile-free and quiet zone. Keep your phone on silent to enhance both your and other guests’ relaxation.
5. Post-Spa Protocol
Avoid caffeine, alcohol, and heavy meals right after your treatment. Stay hydrated and allow the oils to absorb for maximum benefit before showering.
6. Cancellations or Delays
Try to inform the spa 2–4 hours in advance if you need to cancel or reschedule. We’ll do our best to accommodate you while respecting other guests’ time.
7. Don’t Be Nervous — Just Breathe
Most importantly, relax. R3 Spa is a judgment-free, luxury wellness space. You’re here to feel better in mind, body, and soul — and we’re honored to help you get there.




